Legal

Privacy Policy

Effective date: January 1, 2026 | Last updated: January 1, 2026

KernelRun, Inc. ("KernelRun," "we," "our," or "us") provides cloud cost optimization and resource scheduling software. This Privacy Policy explains what information we collect, how we use it, and what rights you have. It applies to our website at kernelrun.com and our platform services.

We are headquartered at 2100 Geng Road, Suite 210, Palo Alto, CA 94303. Questions? Email us at [email protected].

Information we collect

Information you give us directly

When you sign up, contact us, or use our platform, we collect information you provide: name, work email address, company name, phone number, and any details you include in forms or messages.

Account and usage data

If you create a KernelRun account, we collect login credentials and record how you use the platform — which features you access, configuration settings you choose, and actions taken within the product.

Cloud infrastructure data

To provide our service, KernelRun reads billing data, resource inventory, and monitoring metrics from your connected cloud accounts. This data is stored and processed on your behalf. We do not sell or share this data with third parties.

Automatically collected data

When you visit our website, we automatically collect IP address, browser type, pages visited, referring URL, and session duration. We use standard server logs and analytics tools for this purpose.

How we use your information

To provide, operate, and improve our platform
To send transactional communications (account alerts, invoices, support responses)
To send product updates and marketing communications, where you have opted in
To analyze site usage and product performance
To comply with legal obligations
To detect and prevent fraud or security incidents

How we share your information

We do not sell personal information. We share information with third parties only in these limited circumstances:

Service providers: companies that help us operate the platform (hosting, payment processing, email delivery). They are contractually bound to use data only to provide services to us.
Legal requirements: when required by law, court order, or to protect the rights or safety of KernelRun or others.
Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

Data retention

We retain account data for the duration of your subscription and for up to 90 days after cancellation to allow for reactivation. Cloud cost data is retained per the retention settings in your plan. You may request earlier deletion at any time.

Security

We use encryption in transit (TLS) and at rest, role-based access controls, and a dedicated secrets management system for cloud credentials. KernelRun is SOC 2 Type II certified. No system is perfectly secure; we will notify affected users promptly if a breach occurs.

California residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, opt out of any sale of personal information (we do not sell personal information), and not be discriminated against for exercising these rights. To exercise these rights, contact us at [email protected].

Cookies

We use cookies and similar tracking technologies on our website. See our Cookie Policy for details.

Children's privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date. For material changes, we will provide notice via email or in-app notification.

Contact us

KernelRun, Inc.
2100 Geng Road, Suite 210
Palo Alto, CA 94303
[email protected]
+1 (650) 417-8263